We are committed to maintaining a secure environment for all users (“You”, “Your”, or “User”) and to upholding the confidentiality, integrity, and availability of all information.

1. No Document Storage

We do not store or permanently retain any documents uploaded through our platform.
All document processing is handled in real-time.
No document files or their contents are saved, viewed, or retained after processing.
Our servers automatically clear all document-related data immediately after analysis.

2. Data Encryption

All data is encrypted both in transit and at rest:
We use HTTPS with TLS (SSL) encryption to protect all communications between your device and our servers.
Stored user data such as chat history and account credentials are encrypted using secure industry-standard protocols.
Passwords are hashed and salted using strong cryptographic algorithms.

3. Access Control

Access to your data is strictly controlled:
Only authenticated users can access their own accounts.
Internal access to data is limited to authorized personnel under strict confidentiality agreements.
We use role-based access controls (RBAC) within our system infrastructure.

4. Chat History Security

Your chat history is stored securely and does not include any uploaded documents.
Chat logs are encrypted and stored in a secure database.
Only you can access your own conversations.
We do not use chat history to train any AI models.

5. Infrastructure & Monitoring

We utilize best-in-class cloud infrastructure and perform regular security audits:
Our platform is hosted in a secure, ISO-certified cloud environment.
Firewalls and intrusion detection systems monitor traffic for suspicious activity.
Regular backups and system updates are performed to minimize risk.

6. User Account Protection

To protect your account, we recommend:
Using a strong and unique password.
Enabling two-factor authentication (2FA) if available.
Reporting any unauthorized access to our support team immediately.

7. Data Breach Policy

In the unlikely event of a data breach:
Affected users will be notified within 72 hours.
We will investigate the cause and take corrective actions immediately.
Full transparency will be provided in compliance with applicable laws and regulations.

8. Commitment to Privacy

We respect your privacy and enforce the following commitments:
We do not sell or share your data with any third parties.
We do not use your data for training our models.
We only store what is necessary for account functionality and service performance.

9. Contact

If you have questions about our security practices or need to report an issue, contact us at:

Email: findocaiassist@gmail.com